AI Concierge Driver 
$149 USD
One-time purchase · per projectYour clients talk to their house in plain English. Claude runs it with Control4's own commands and checks the result.
Powered by Claude
A concierge that knows the house and says so when something didn't work.
AI Concierge puts Claude, Anthropic's AI model, in every room you add it to. Clients open it from Comfort on a touchscreen or in the Control4 app and type or dictate what they want. Claude finds the devices and runs the commands, and then the driver reads each device back. If the light didn't change, Claude says what it sees and offers a next step instead of claiming it worked.
What's included
2 drivers. One license.
Claude Agent
One per project, under Agents. Holds the Anthropic API key, the model and your house instructions, runs diagnostics and sends dealer reports.
Claude room driver
One per room. The chat in Comfort, the tools that run the room, and the read-back after every action.
Act, then confirm
Control4 doesn't report whether a command worked. So the driver checks.
After each action the driver waits a moment and reads the device back: light level, room power, the selected source, room volume and mute, lock state, thermostat setpoints and the power state of any device that reports it. Claude gets the result in the same turn, with no extra AI call, and answers with what it sees. A device that reports nothing is described as sent, not done.
Watch and listen
Ask for an app or a station. The room turns on and goes there.
"Put Netflix on in the family room" powers the TV and receiver, routes the source and opens the app on an Apple TV or Samsung TV running our drivers. Music works the same way through the room's speakers, with Pandora, Spotify, Apple Music, SiriusXM, TuneIn and your client's own library. If a room has several services and none is named, Claude asks which one.
Troubleshooting
"Why won't the TV turn on?" gets a real answer.
Claude checks the device's state, follows the programming to the real hardware and traces the control path to the gateway that drives it, such as a Global Caché, a serial port or an IR emitter. If it can't fix the problem, it offers to send you a report and sends it only after your client says yes. The report arrives as a service ticket with the room, what was asked, what Claude tried and what it saw.
In the field
Set up once per project. Then it works in every room.
Diagnostics
A sweep of every network device, on demand or when one drops.
The Agent checks every device's online state, the same one Composer's Network tab shows. TVs that are turned off and drivers that are only idle don't count as faults. When something needs attention you get one ticket with a table of devices, rooms and how long they've been offline.
Conversation
Follow-ups just work.
Claude remembers the conversation, so "turn it off" works. Actions from earlier replies are kept as done and never repeated.
Programming
Put a prompt behind any button.
Process Request sends a prompt from programming, like a keypad button for movie mode. Response Received fires with the answer.
House rules
Your instructions in every room.
Add names and house rules in the Agent's System Prompt, and pick the Claude model there.
Limits
Straight about what it can't do.
A driver can't reboot the controller, change programming or refresh navigators. Claude says so and offers to email you.
Tech specs
- Included drivers
- Claude Agent (one per project), Claude room driver (one per room)
- AI model
- Claude by Anthropic: Sonnet (default), Opus or Haiku
- API key
- An Anthropic API key, set once on the Agent; usage is billed by Anthropic
- Control4 OS
X4 (OS 4.x)- Internet
- The controller needs access to api.anthropic.com
- Where clients ask
- Comfort on touchscreens and the Control4 app; Process Request from programming
- Controls
- Lights, thermostats, shades, locks, room sources, music services, volume and mute, room off, any driver command
- Read back
- Lights, room power, selected source, volume, mute, locks, setpoints, device power
- Streaming apps
- Mini apps on our Apple TV and Samsung TV drivers
- Dealer reports
- Service ticket email through the relay (Relay URL, System ID, Token)
- Diagnostics
- Network sweep on demand or when a device goes offline
- License
- One per Control4 project, both drivers
- Updates
- Free for life
- Free demo
- 30 days for dealers
- Current version
- 20261108c
Free 30-day demo
Install any driver on a real job for 30 days before you pay for it.
Licensed per project
You buy one license per Control4 project. If you replace the controller, the license moves with the project.
Updates for life
You pay once per project and get every new version free.
Support from a dealer
A working Control4 programmer writes and supports these drivers. Open a ticket and we fix it.
Questions
Who pays for the AI?
Claude runs on an Anthropic API key entered on the Agent, and Anthropic bills usage to that key's account. Use an API key from console.anthropic.com, not a claude.ai login.
Does it need extra hardware?
No. Both drivers run on the Control4 controller and call Anthropic directly. The controller needs internet access.
How do clients open it?
From Comfort on touchscreens and in the Control4 app. Control4 adds every experience button as Hidden, so set Claude to Visible in Comfort once and apply it to all rooms.
What if a command doesn't work?
The driver reads the device back. If it didn't change, Claude tells your client what the device shows and offers a next step.
Will it email me without asking my client?
Claude offers a report and sends it only after your client says yes. Separately, with Auto Diagnostics on, the Agent emails you when a device goes offline.
Can it change programming or reboot the controller?
No. Drivers can't do either. Claude tells your client and offers to email you.
Is the API key kept safe?
It is set once on the Agent, shared only with the room drivers in the project and masked in every log.
Which Claude model should I use?
Sonnet is the default. You can pick Opus or Haiku on the Agent, and every room follows it.
Can I try it before I buy?
Yes. Every driver has a free 30-day dealer demo license with every feature turned on. Buy a license before it ends and the demo converts in place, with no reinstall.
AI Concierge Driver
Talk to the house. Powered by Claude.
