Support
Problem on site? Start here.
Open a ticketSend the driver, its version and what the system is doing. A person who programs Control4 answers.
Read the docsManuals for every driver, plus Composer, programming and networking guides.
Fast fixes
- Driver says Not licensed. Paste the key from Licenses. If it's on another controller, Release it there first.
- Replaced the controller. Release the license in Licenses, then activate it on the new one.
- Device stopped responding after a power outage. Give it a DHCP reservation, then check the driver's Status property. Troubleshooting playbook
- Need the newest version. Downloads. Load it over the old driver in Composer; settings and programming stay.
- Don't like it. Refund any license within 30 days from Licenses. No questions. Details in the Refund Policy.
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Email works too: support@fixxydriver.com
