Refund Policy

We want you to buy with confidence. Try any driver free for 30 days before you pay, and if a paid license still isn't right, you can refund it.

1. 30-day refunds, no questions asked

Any paid license can be refunded within 30 days of purchase, for any reason. Open Portal › Licenses, choose the license and click Refund. It's instant: no form, no approval.

2. What happens when you refund

• We refund what you actually paid for that license, after any promo discount, plus the tax charged on it, to the original payment method.
• The license is cancelled right away. The driver goes quiet on its controller at its next check-in. Your programming isn't deleted.
• Refunds are per license. If an order had several licenses, you can refund just the ones you don't need.
• For a bundle, the refund covers the whole bundle, since it's one license.
• Your bank usually shows the refund in 5 to 10 business days.

3. After 30 days

After 30 days, sales are final. We'll still look at special cases, like a driver that stopped working because of something we changed and we can't fix it in a reasonable time. Email support@fixxydriver.com or open a support ticket.

4. When we refund on our own

We'll refund in full if we charged you by mistake, charged you twice, or can't deliver the license you bought.

5. What isn't refundable

• Licenses we've disabled for sharing or tampering.
• Usage fees charged by third parties, like the AI provider bill for an AI driver's API key. Those are between you and that provider.

We may stop offering self-serve refunds to an account that repeatedly buys and refunds the same driver.

6. Chargebacks

Please contact us before disputing a charge with your bank. A refund is faster for you. If a charge is disputed, we may suspend the license while the dispute is open, and we'll cancel it if the dispute is decided in your favor.

7. Questions

Email support@fixxydriver.com. This Refund Policy is part of our Terms of Service.